MCW 99 takes your personal information seriously. This privacy policy clearly outlines what data we collect, how it is used, and how we keep it secure.
By creating or using an account on the MCW 99 platform, you are considered to have accepted this privacy policy. This policy reflects our commitment to protecting your data and ensuring your rights are upheld.
MCW 99 is one of Bangladesh's most trusted online gaming platforms. We process the data of millions of users every day, and ensuring that data is protected is our top priority. MCW 99's privacy policy is designed so you can use our platform with complete confidence.
This privacy policy applies to the MCW 99 website, mobile application, and all our services. We believe that as a user, you have the right to know exactly how your data is being used — and that transparency is the foundation of this policy.
This Privacy Policy is part of our Terms & Conditions Read them together, as both documents collectively define your complete experience on MCW 99.
MCW 99 collects two types of information — what you provide directly and what is gathered automatically as you use the platform. A detailed breakdown is provided below:
Information you provide directly:
Automatically collected data:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity verification and age confirmation | Yes |
| Mobile number | OTP Verification & Communication | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| NID/Passport | KYC Verification & Fraud Prevention | Where applicable |
| Gaming History | Service Improvement & Recommendations | Automatic |
MCW 99 uses your data only for specific, legitimate purposes. We never use your information unnecessarily, and all data use remains within the scope of this privacy policy.
Key Use Cases:
Opt Out of Marketing Messages: You can unsubscribe from our email or SMS marketing at any time by contacting us at support@mcw99.click.
MCW 99 never sells your personal data. However, in certain circumstances, limited information may need to be shared with trusted third parties. Those circumstances are clearly outlined below:
Before sharing any data with third parties, MCW 99 ensures they comply with equivalent privacy protection standards. If a partner uses data outside the agreed terms, the contract with that partner is terminated.
The MCW 99 website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help the platform remember your preferences.
Types of Cookies We Use:
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause certain MCW 99 features to stop working properly.
MCW 99 retains your data only for as long as necessary or legally required. Even after an account is closed, certain information may be kept for a defined period in compliance with financial regulatory requirements.
| Data Type | Data Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years from the date of transaction |
| Customer Support Conversations | 2 years after last contact |
| Gaming Logs & History | 3 years after account closure |
| Marketing Preferences | 30 days after unsubscribing |
Once the retention period expires, your data is securely deleted or anonymized.
As an MCW 99 user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.
Upon receiving a request related to your rights, MCW 99 typically responds within 30 business days to respond. Complex requests may take up to 60 days.
MCW 99 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18, nor do we allow them to create an account.
If you believe a minor in your household is using MCW 99, please notify us immediately at support@mcw99.click.
MCW 99 uses the latest technology to protect your data — not just through policies, but through technical safeguards that actively keep your information secure.
In the event of a security incident, MCW 99 is required to notify affected users within 72 hours in accordance with the law, and takes immediate remedial action.
MCW 99 may update this privacy policy as needed. When changes are made, we will notify you through the following methods:
Continued use of MCW 99 after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.
For any questions or concerns about our privacy policy, or to exercise your rights, please reach out to our dedicated Privacy Team:
When sending a privacy-related request, include "Privacy Request" in the subject line — this helps our team respond faster.
Technology, policy, and people — three layers through which we protect your privacy
Every transaction and piece of personal data on MCW 99 is protected by 256-bit SSL encryption — completely unreadable to hackers or any third party.
OTP verification is required at login and withdrawal. Even if someone knows your password, they cannot access your account without your mobile device.
MCW 99 never sells your personal data to third parties. Your information is used solely to ensure you receive our services.
Every account goes through identity verification, which helps prevent fraud and unauthorized account creation, keeping the platform safe for everyone.
MCW 99's security team monitors servers and transactions around the clock. Any suspicious activity is flagged and acted on immediately.
MCW 99 is an internationally licensed gaming platform. The effectiveness of our privacy policy is verified through regular audits by the regulatory authority.
Now that you're familiar with our privacy policy, join MCW 99 with confidence. Register today on a platform trusted by over 1 million members across Bangladesh.